Terms of service

Terms of Service – Urban Nest

Last updated: September 17, 2025

Welcome to Urban Nest. These Terms of Service (“Terms”) govern your access to and use of our website, store, and related services (the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. General Conditions

  • Urban Nest operates this website and online store powered by Shopify.

  • We reserve the right to refuse service to anyone for any lawful reason.

  • You may not use our products for any illegal or unauthorized purpose.

  • Prices, product descriptions, and availability may change without prior notice.

2. Products and Orders

  • All products are described as accurately as possible. However, slight variations in color, size, or design may occur.

  • By placing an order, you agree to provide current, complete, and accurate purchase and account information.

  • We reserve the right to limit quantities or refuse orders that appear fraudulent or abusive.

3. Payment and Billing

  • All payments must be made using approved payment methods at checkout.

  • You agree to provide accurate billing and payment information.

  • Prices are listed in your local currency where possible, and include or exclude taxes as specified during checkout.

4. Shipping and Delivery

  • Orders are processed and shipped according to our Shipping Policy.

  • Delivery times are estimates only; we are not responsible for delays caused by carriers or customs.

  • Risk of loss transfers to you once the product is delivered to the shipping carrier.

5. Returns and Refunds

  • Returns and refunds are handled in accordance with our Return and Refund Policy.

  • Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

6. Intellectual Property

  • All content on this site, including text, images, logos, and designs, is the property of Urban Nest or our partners and is protected by copyright and trademark laws.

  • You may not copy, reproduce, or exploit our content without prior written permission.

7. Limitation of Liability

  • Urban Nest is not liable for any indirect, incidental, or consequential damages arising from the use of our products or Services.

  • Our total liability for any claim shall not exceed the amount paid for the product in question.

8. Privacy

  • Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the USA, without regard to conflict of law principles.

10. Changes to Terms

We may update these Terms from time to time. The updated Terms will be posted on this page with a new “Last updated” date. Continued use of our Services constitutes acceptance of the updated Terms.

11. Contact Us

For any questions about these Terms, please contact us at:

📧 support@urbannest.com
📍 444 Alaska Avenue
      Suite #CGQ420
      Torrance, CA 90503
      USA